14 Day Returns
Although Diamond Bathrooms strive to ensure complete customer satisfaction with our products, we understand that on rare occasions you may wish to return an item.
We offer a 14 Day Returns policy in accordance with Consumer Contracts Regulations, formerly known as Distance Selling Regulations.
If you wish to return an item within 14 days of your original purchase date, it must be unused and in the condition it arrived in, in the original packaging in order to qualify for a refund.
This excludes bespoke items, specially ordered items and damaged goods.
Damaged goods, shortages and incorrect goods must be reported to us within 48 hours of delivery.
We strongly advise our customers to inspect their items upon delivery and reject any unsatisfactory items. Acceptance of goods will be regarded as satisfaction with your items.
See our Terms and Conditions for more information.