Zone 1 Delivery (England)
Standard Parcels (Next Day Delivery) - Delivery is priced at £8 in zone 1 (England). We deliver small items via Parcel Force.
Large Parcels (Normal Delivery) Delivery is £35 for orders under £399 and FREE for orders over £399 in zone 1 (England).
Zone 2 Delivery (Scotland)
All standard and large parcels delivered to post codes in zone 2 (Scotland) are charged at £55.
Zone 3 Delivery (Offshore)
All standard and large parcels delivered to post codes in zone 3 (Offshore) are charged at £110.
Products listed as Special Delivery (i.e. Bath Panels and Shower Panels) are charged at £35 per order.
Products such as Wet Walls and Shower Walls are charged at £35 per item for specific areas, all other areas POA.
All prices above include VAT - NO HIDDEN COSTS at Diamond Bathrooms.
Free Delivery on Orders Over £399
It can be a pain when you find the products you want at a great price and then have to add postage expenses to the overall cost, that’s why Diamond Bathrooms keep delivery costs to a minimum and also offers free delivery on orders over £399 to England and Wales (inland), as well as discounted delivery on some products.
At Diamond Bathrooms we understand that timing your delivery with the date you book your plumber can be a pain, so for situations that require a quick delivery we also offer an overnight delivery service.
Overnight delivery is available at a small extra cost depending on your location, simply make your order online and contact our team to upgrade.
If you would like to take advantage of our overnight delivery service then please contact us on 0121 7530 6810.
Diamond Bathrooms' transport department will contact you a few days before the expected delivery date to confirm that you are ready for the goods. Somebody needs to be at the delivery address on the day of delivery because the carriers will require a signature for the goods.
We must stress even at this point you are strongly advised not to pre-book contractors, plumbers or engage in any predatory work until you have all your goods and are happy that they are as ordered and damage free.
If you are not ready to begin work on your development, goods can be stored in our warehouses free of charge for a period of 3 months so you can get your plumber scheduled in.
We are dealing with fragile products and accidents can happen. If your order is damaged our staff will be as helpful and understanding in resolving any issues.
Standard and Large Parcels – Standard and large items will be delivered by Parcel Force courier service.
Bulky Delivery (Secure Pallet Delivery) -You will be e-mailed/telephoned with the consignment details directly by the transport company to arrange a suitable time for delivery.
Next Day Delivery – Customers must place their order before 12pm the previous working day and check if the stock is available. Next day deliveries are sent on Tuesday, Wednesday, Thursday, Friday and Saturday at an extra small charge.
We aim to deliver in 3 - 5 working days for stock items and deliver your order using either one of our vans or a designated distribution company which reached every corner of the United Kingdom.
For customers who live in rural areas, farm houses, manors, country homes and hard to get to places please let us know so we can use a suitable van or a small truck to get through narrow lanes and dirt roads etc.
Our carrier vehicles are frequently manned by the driver only so we ask you to provide suitable help in the unloading of heavy or bulky items. As we are not insured whilst on your property we regret we cannot deliver to upstairs rooms.
The driver will wait while you check the major components i.e. the bath, pottery etc. There is no need to check robust items such as taps, seats, robustly packaged shower doors and cubicles on delivery. Please check the quantity of items. We generally allow 48 hours for notification of any issues on these items.